Know how problems impact user experience and performance. See them through the end user's eyes, and drill straight down to the root cause
0 Setup
0 Maintenance
75% Reduction in Issue Identification Time
55% Reduction in Root Cause Analysis Time
A quick and dirty overview of every customer store from one central location. See the critical KPIs you need to quickly understand how each site is functioning, with stores that require your immediate attention highlighted in red. Then click straight through to drill down to health and performance issues, root causes and recommended fixes.
Check that critical content is displayed when and where you determine. Always know if important messages appear as they should and that problematic content never does. For example, ensure “out of stock” never appears on the pages of top selling products again, and get real-time alerts if it does.
Guarantee that pricing functions as it should at all times. Know that pricing for individual items are properly added up and discounts or sales applied when relevant.
Guarantee that pricing functions as it should at all times. Know that pricing for individual items are properly added up and discounts or sales applied when relevant.
Monitoring any online site or app can be a drain on company time and resources. To combat this problem, Shoppimon is built to recognize an online store, and all of the main steps a shopper must go through on their path to make a purchase. When getting started with Shoppimon, watch as the system codes itself and begins monitoring for issues from the perspective of a real customer.
Clearly show clients value of your work with reports that trend store health and performance improvements following a migration, major project, or over time. Alternatively, show your customers why new projects need to be taken on with detailed insights into constant or intermittent issues, screenshots of how they appear to shoppers, and more.
Get a direct understanding of how online store issues and performance problems impact sales, with correlation trending of issues to KPIs such as Bounce Rate, revenues and sales.
Get a direct understanding of how online store issues and performance problems impact sales, with correlation trending of issues to KPIs such as Bounce Rate, revenues and sales.
